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The posh, edgy craft cocktail lounge, Elicit, overlooks Sycuan Casino Resort’s new 4-acre palm-tree and cabana-lined pool environment. The Eastern influence of the design complements the fresh hand-rolled sushi and small plate cuisine offerings, with low-lit ambience balanced by picturesque poolside views and chic indoor/outdoor dining capitalizing on Southern California’s idyllic climate. Your personal website is designed to tailor your online experience and provide you with information about Sycuan Casino that will most interest you. Your personal website will also allow you to provide valuable feedback to members of Sycuan Casino management that will be used to enhance the overall service we provide.
Pictured Left to Right: Chris Keh, Mitch Bradley, Chuck Oliverio
Sycuan Casino welcomes Chuck Oliverio as the Director of Recreation Services, Chris Keh as the Director of Housekeeping and Environmental Services and Mitch Bradley as the Director of Front Services.
Chuck Oliverio comes to Sycuan with nearly 20 years of experience in the hospitality industry including restaurant, nightlife and recreational services. Prior to joining Sycuan, he was the General Manager at Gold Spike Hotel & Casino in Las Vegas where he oversaw all hotel operations, including indoor and outdoor venues. His other previous roles include Director of Food & Beverage at Plaza Hotel & Casino, Director of Entertainment and Nightlife at MGM Grand Hotel & Casino and General Manager at 9 Group at Palms Casino Resort.
As the Director of Recreation Services, Oliverio will be overseeing all operations and personnel related to the spa, salon and pool. In his new role, he will be responsible for the successful financial performance of these venues, identifying new opportunities for continuous improvement, and developing a culture of service excellence and team member engagement. His unique background and experience in the development of luxury spas at other resort destinations will be a valuable addition to Sycuan.
Chris Keh has been promoted from his previous position as Environmental Services Manager and has been with the Sycuan organization for over 16 years. Before joining Sycuan, he worked in the hotel industry in a variety of positions including Assistant Director of Housekeeping at Hilton San Diego, Housekeeping Manager at Hilton San Francisco and Towers and Housekeeping at San Francisco Marriott Hotels.
As the new Director of Housekeeping and Environmental Services, Keh will be responsible for developing the hotel housekeeping and casino environmental services teams. In his new role, he will lead his team to a shared commitment to deliver superior service to meet the individual needs of each guest. He will collaborate with other departments to support the overall operations of the new hotel.
Mitch Bradley has been promoted from his previous role as Transportation Manager at Sycuan. He started his career in the casino industry as a Blackjack Dealer and was quickly promoted to Floor Manager, then Pit Manager. In 2000, he became a Casino Shift Manager at Sycuan, until he took on the role of Transportation Manager in 2004.
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As the Director of Front Services, Bradley will be responsible for leading the hotel front services team including valet, transportation and bell desk. His new role will be an essential contributor to ensuring service delivery and guest experience standards are elevated and upheld. Bradley will continue to oversee transportation to ensure that it is safe, efficient, reliable and timely.
“Our new hotel and resort expansion has created a variety of career and growth opportunities for both new and existing team members,” said Andrew Kerzmann, vice president of hotel operations at Sycuan Casino. “Chuck, Mitch and Chris together bring vast casino and hospitality industry experience, which will play an essential role in the future success of Sycuan. We are excited to welcome Chuck to the Sycuan team and to celebrate the promotions of two of our long-standing team members.”
The New Sycuan Casino Resort
San Diego’s newest luxury casino resort is now open.
Sycuan Casino began as a humble Bingo Palace in 1983. Now more than 34 years later, it has become a community landmark. Sycuan recently completed a $260M hotel and resort expansion. The 500,000-square-foot expansion includes an expanded gaming floor and available player positions to include a total of 2,800 slot machines and 80 table games.
A 12-story luxury hotel tower features over 300 guest rooms, including over 50 suites in various configurations and amenity packages.
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Sycuan's new group offerings includes multiple indoor and outdoor event venues, on-site catering services and feature state-of-the-art technology. The new event space features over 42,000 square feet of indoor and outdoor space and accommodates both small-to-large sized groups. There are several event venues to choose from ranging from smaller breakout meeting rooms and banquet-style venues to concert capacity seating.
Additionally, hotel and casino guests have a wide range of onsite amenities to enjoy such as a pool and garden area with a lazy river and swim-up bar, a full-service spa with treatment rooms and sauna, and a state-of-the-art fitness facility.
Non-smokers can enjoy slots and table games and a variety of amenities in a new non-smoking environment.
Neighborhood: East County
5469 Dehesa Rd
El Cajon, CA 92019
Contact Info
(619) 445-6002
Toll-Free: (800) 2SY-CUAN
bmercier@sycuan.com